The fact of browsing the platform implies acceptance of these Terms and Conditions Use of the same and the Particular Conditions that the one that is of the app. If you do not accept these Conditions, you must refrain from using the Platform. Access to the online platform is free. First One X reserves the right to deny access to the platform to all users who breach these Terms and Conditions.


The data provided by the user in the forms must be accurate and true. The user agrees to keep these data updated. The Platform reserves the right to verify the veracity of the data in public access sources or by telephone call to users. In order to finish the registration, the platform will send an email to the user to confirm that is operational. The data obtained in the registration form will be submitted to the data protection policy, in compliance with the Protection of Personal Information Act 4 of 2013.

The client is responsible for the custody and confidentiality of the password, which they have personal and non-transferable character, not being able to assign its use to a third party. The keys to access are a fundamental element to ensure the identity of the user, all the operations carried out using the user’s passwords will be considered valid and will be the responsibility of the user, not being able to demand any responsibility from The Platform.

Remember not to write down your password in a place accessible to third parties or communicate it to anyone. If you suspect that a third party knows your passwords immediately change your password on the user dashboard of the Platform.

The Platform reserves the right to block an account if you suspect that it is being misused and even carry out the necessary security checks.


The user agrees to use the Platform in accordance with these Terms and Conditions. The user will be liable for the damages or losses that the improper use of this platform may cause third parties including First One X.

The user will hold First One X harmless from all claims or lawsuits that could be brought by a third party, including any public body, against First One X, its employees or partners as a consequence of the violation of the rights of a third as a result of the use of the Platform by the user.

The user agrees not to introduce or disseminate on the platform any kind of software, data, viruses, codes, hardware or any other instrument or device that may cause damage to the platform, equipment, systems or networks of First One X, of its suppliers, users and in general of any third party. 

The user agrees not to use false identities, or impersonate the identity of others including the use of third party passwords.

The user agrees not to enter or disseminate any information that identifies or can identify other users of the platform. 

The user agrees not to modify, disable or damage the information, programs or First One X electronic documents. You may not misrepresent the origin and contents of the mails or electronic messages, nor intercept them, nor modify or delete them if they are directed to third parties. You will not be able to send mass mailings or upload massively documents to the platform, or any other type of spam.

The user agrees not to introduce or disseminate information injurious, malicious, defamatory, obscene, threatening, discriminatory, inciting violence or any another that violates morality, public order, fundamental rights, privacy or image or honour of third parties and in general everything that contravenes the current legislation and the Conditions of the Platform.

The user agrees not to introduce or disseminate content on the Platform that infringes the intellectual or industrial property rights of third parties, or in general any content on which you do not have, in accordance with the law, the right to put it to the disposition of third parties.


The relationship between registered users and The Platform is indefinite as long as the parties do not manifest to the contrary. If the user wants to end the relationship, you must communicate it by email to hello@firstonex.com. All the obligations contracted by the parties will remain in force until the termination of the same and therefore the total withdrawal of the account will not occur until that all operations are completed. The Platform reserves the right to cancel a user’s account if the user does not comply with the Terms and Conditions or, if they falsified the registration data or if they make improper or fraudulent use of the Platform. The user will be responsible for all the damages that the improper use of the Platform.


First One X may at any time, immediately and without prior notice, terminate their relationship with the user or interrupt their access to the platform if they consider that using the platform in contravention of the general or particular conditions that can be established.

First One X will apply security measures generally adopted in the sector to guarantee the security of the platform and the confidentiality of the data and will act as a diligent way to prevent the presence of viruses or other harmful elements, but not can guarantee the absence of such elements and will not be responsible for damage caused by they caused.

First One X does not generally control the use of the platform by users, therefore is not responsible for the use they make of it. It does not guarantee that users use the platform in accordance with current law, the general conditions and platform, morality or public order, or that they use it diligent.

First One X presents the data on the platform for informational purposes only and not provides any financial advisory service, therefore it is investors who should assess the appropriateness or not of the investment, the risks of the same and will be the only one responsible for the results of the same. 

First One X is not responsible for the veracity of the data provided by users. First One X is only liable for damages caused as a result of fraud or gross negligence. It will never be responsible for the result of investments, being the platform a mere channel of contact between investors and financing applicants.

First One X never lends money, nor does it do advisory work, it only publishes the requests for financing and provides the technical means to invest in them and the collection of fees.

First One X will not be responsible for interference, interruptions, computer viruses, disconnections in the operating electronic system or in users’ computers, motivated by causes beyond First One X’s control that prevent or limit the provision of services of the platform.

First One X will not be responsible for delays or blockages of the platform caused by deficiencies or overloads of the Internet or other electronic systems outside First One X. First One X will not be responsible if these delays or blockages are caused by fortuitous failures, attributable to the user or to third parties, or are due to force or in general any reason not attributable to First One X.

First One X is not responsible for damages caused by third parties. One of our basic principles is transparency and that is why we strive to ensure that all the information, procedures and rates are easily accessible to all users.


The user acknowledges that the structure, brand, logos, mascot, content, services, information, materials and presentation of the Platform and the computer programs in relationship with it are protected by intellectual and industrial property rights of First One X or third parties. 

Unless you have express written authorization from First One X or from the third-party owners of the respective rights, he will not be able to reproduce, transform, modify, alter, disassemble, reverse engineer, distributes, rent, lends or make available to the public through any form of public communication none of the elements of the Platform referred to previously.

The user will not be able to suppress the identifying signs of the property rights intellectual, industrial or any other type of First One X or third parties that appear in the platform. The user must refrain from circumventing or manipulating technical devices established by First One X or by third parties to protect these rights.


We have a specific section for the privacy and data protection policy. You can access it on our website https://firstonex.com/privacy.


There will be no link or relationship between First One X and those people or entities that establish a hyperlink between their website and the platform, these being responsible for all the contents of your website and First One X is exempt from all liability that may arise from said content.


Consumers will be able to contact customer service at the address email hello@firstonex.com to carry out any claim to The Platform.

Any rights of First One X not expressly granted herein are reserved.